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What They're Saying...

"You've completely changed my view on sales and selling for the better. I am now more efficient at my job and have such a higher level of overall job satisfaction! You guys are great!"

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What Is Integrity Selling® for Service Professionals?

Integrity Selling® for Service Professionals (ISSP) is a participatory behavior change system to give your service professionals a competitive edge. By developing service-selling attitudes, mindsets, ethics, skills and traits, the course will increase your teams’ commitment to becoming focused customer needs create and deliver customer value. Irrespective of their position in the company, better teamwork and the ability to form meaningful relationships can enrich customer interaction. However, these qualities and tools cannot be absorbed intellectually – it is learned experientially.

Key program components include:

  • Assessment – Our research and experiential insight has helped us use assessment to analyse the key dimensions that are most indicative of success in service or selling.*
  • Foundations – Learn customer needs-focused communication system– AID,Inc®in a one-day seminar, along with an easy to use Behavior Styles® language to identify how and why people behave differently from one another.
  • Applications – A follow-up process of methodical application and feedback held over a seven-week structured, real-world practicable session
  • Accelerators – A Six month advanced session to continuously mentor and reinforce management.

* For more information contact us for details at 800-896-9090.

Loyal and satisfied customers are only possible when organisation members work with a common sense of purpose, in identifying and fulfilling needs, creating value, and building relationships. Integrity Selling® for Service Professionals enabled service-oriented teams understand the key differences between Product-Focused and Needs-Focused interactions, aestablish qualities, traits, mindset and attitudes important for customer relations.

Participating in the Integrity Selling

Participating in the Integrity Selling® for Service
Professionals process, individuals to:

  • Identify and build loyalty among their customers.
  • Making a stronger positive impression.
  • Identifying customer specific needs and wants.
  • Use the Six Magic Words to deliver extra value.
  • Prepare your mind for effective closing.
  • Develop a flexible style of communication.
  • Identify gaps behind tension, strife or lack of productivity.

IS INTEGRITY SELLING® FOR SERVICE PROFESSIONALS RIGHT FOR YOU?

I’d like to know more! Please contact me to discuss my specific performance improvement needs.

LET US HELP YOU CREATE VALUE FOR YOUR CUSTOMERS









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